The Star ePaper 12+

Prone to crashing

This app won’t run on my old iPad. On my newer iPad, it will crash randomly and I have to open the app again and look for the last read page.

Developer Response ,

Thank you for reaching out to us and we apologise for your unpleasant experience. Kindly update your app to the latest version for more stability and reliability. Please contact us at customerservice@thestar.com.my and we will gladly help you in resolving the issue.

Finally sorted out all the complaints ...

After many email complains to the paper’s management they have finally got their “developers” to solve the frequent crashes and silly screen capture restriction.
It should not have taken this long for a major newspaper to resolve these complaints.
With this 1.4 release I’ve not experienced anymore “crashes”.
Finally....
I now rate it 4 stars

Developer Response ,

Dear Zerkoman, thank you for your 4 star rating. We appreciate your continuous support and we hope to bring more joy in your reading pleasure :) If you have any further feedback or suggestions, you could also write to us at customerservice@thestar.com.my. We would love to hear from you!

Seriously ?

How can the leading English Daily in a country ever come up with such a crappy app ? Nothing seems to work. Downloads take forever for such a simple thing as downloading a single day’s issue of newspaper, notwithstanding the fact that we are paying an annual subscription for it. Even after updating the app everytime, it still faces the same problems . If the App Store ever allows us to issue 1/2 a star for rating, I would have done so without any hesitation.